Patients are regularly asked about their experience. Locala respects the privacy of our patients and their carers and is committed to listening to a diverse population. Therefore our surveys are anonymous and include equality and diversity questions for monitoring purposes only.
“Nurse came to do a continence assessment for my 92 year old mum. A very useful and impressive service. Professional, skilled, kind and with real practical help and advice.”
Take a look at Denise’s story here, someone who felt supported by the team when she struggling, embarrassed and anxious.
Take a look at John’s story here about his experience of adapting to life with a Stoma with the support of our Stoma Nurse, Cheryl.
Take a look at Beverley's story here, she thought she was doing pelvic floor exercises correctly until she was taught better techniques.
Take a look at Shirley's story here, she didn’t want to go home after bowel surgery but then met ‘Stoma Nurse’ Cheryl.
Take a look at Dorothy's story here, she was taught how to be independent with catheter care.
Take a look at Lucy's story here, her daughter explains how the Continence team are trying to find the right product for her Mum.
"My nurse Cheryl is a very helpful, understanding person, she listened to my concerns and was very proactive in solving them, she is totally approachable. I felt I could ring her and talk in detail she’s extremely easy to deal with."