Services

Equality and Diversity

Locala embraces diversity and inclusion and strives to become an organisation that celebrates and values the individuality of our colleagues' lived experiences.

Locala recognises the value that inclusivity brings when delivering equitable, high quality healthcare to our local communities.

We are committed to promoting inclusive practices in our day to day interactions with all our patients, carers, visitors and colleagues.

Our Inclusivity Steering Groups work closely with us to provide lived experience and advise as we focus on making positive change. The Inclusivity Groups cocreate our Action Plans and work with us to achieve the priorities outlined in those.  Other groups, such as the Accessible Readers Panel help make sure that our information is accessible to everyone, patients, carers, visitors and colleagues alike.

Our Public Sector Equality Duty provides assurance to patients, service users, community members, members of the public and partner organisations that Locala is committed to equality and inclusion. This report provides an annual update of activity undertaken to embed equality within the organisation and its activities, as well as the organisational equality and diversity objectives for the next 12 months.

Locala is committed to meeting the requirements of the Accessible Information Standard, ensuring that we meet the specific communication needs of patients and their parents and carers. This will mean that patients can gain information they need in a way that they will understand, allowing to increase their own independence by self-managing conditions, making choices about treatments and procedures and just generally making decisions about their health and wellbeing. We encourage patients and carers to ensure that they discuss their communication needs with their clinician.

The Covid-19 pandemic has required Locala, like all NHS providers, to respond quickly, whilst also ensuring the highest quality of services, and an approach that does not discriminate. With this in mind an equality impact assessment was completed that looked at the emergency command and control response from Locala. The full document is available here.