Services

How to manage your referrals

If you have registered on the Locala Referrals Portal you will be able to see a record of all referrals you have made through the platform. Log in (if you aren’t already) and click on “my referrals” at the top of the page (or go to https://referrals.locala.org.uk/referral).

On here you will see a list of the referrals you have made in chronological order with the most recent at the top. You will see the type of referral, the referral ID, the status of the referral and when it was created and submitted. You will also be able to open details of the referral.

Please note that once you have submitted the referral you will no longer be able to view patient information. Please make a note of the referral ID on your own records for the purposes of crossreferencing.

Amending a referral

Sometimes we will need more information or will need you to double-check the details you sent through to us. If this is the case (and if you have registered on the Locala Referrals Portal) we will send you an email asking you to log in and to make these changes.

If there is a referral here that needs amends this will be indicated by the status and you will see a “change and resend” button. Clicking on this button will take you through to a page where you can amend the referral and resend it (see submitting your referral for more information on how this works).