Virtual Ward

What Our Patients Say

Feedback from our December 2023 friends and family surveys:

• 100% of patients rated the service as good or very good.
• Over 95% of patients felt they were involved in the decision making about their care.

Comments from patients:

• “Thinks the staff are very helpful and did what they said they would, staff are very kind polite and respectful and thinks the virtual ward is a positive service.”
• “Amazing, unbelievable the help and attention i have had. If i had been in private health care i would not of this level of care i have received. Healthcare Frances and Nurse Rachel were professional and lovely all the staff were. A great experience. Recovery is better at home.”
• “we have very good communication and thinks the virtual ward is a good service.”