Services

Integrated Transfer of Care

Frequently Asked Questions

What if I cannot understand or have communication needs?

We have access to many communication services should you require them, and we are happy to accommodate your needs. If you have not already told us about your needs, please arrange for someone to contact us so we can arrange support for your first visit.

How do I pass on my thanks to the team?

The team would like to hear about your experience. You can do this by completing the below survey. Please choose the ITOC option on question one: https://www.smartsurvey.co.uk/s/CC2H123/

You can also speak to our Customer Liaison Team. Click here for more information.

How do I make a complaint?

You can make a complaint or share a concern by using an online form or calling our Customer Liaison Team. Click here for more information.