Patients are regularly asked about their experience. Locala respects the privacy of our patients and their carers and is committed to listening to a diverse population. Therefore our surveys are anonymous and include equality and diversity questions for monitoring purposes only.
Feedback for the Cardiac Rehabilitation team;
“Excellent staff. A credit to themselves.”
“The team were very very helpful.”
“Great support.”
“Can't think of anything that could be done better.”
All patients who responded to the latest annual survey said that their Cardiac Rehabilitation experience had been “good” or “very good.” All patients who had lacked confidence doing exercise or daily activities prior to Cardiac Rehabilitation had gained confidence by completing the programme.
Feedback for the Heart Failure Team;
“Amazing service.”
“A wonderful team.”
“No improvements [needed] – good service.”
“Loved Michelle, my nurse.”
All patients who responded to the latest annual survey said that they would recommend the Heart Failure Team. All patients said they found the ‘traffic light booklet’ provided by the service helped to keep track of their symptoms.
