| You Said | We Did |
|---|---|
We need to record those mums who we know breastfeed, even if they don't breastfeed within the Baby Bistro session. | Weekly recording sheets changed to split the 'Breastfeeding' column into two, to now record the figures as suggested. |
I’m quite cold in the winter, is there something I can wear over my polo-shirt? | Locala fleeces are now offered to all Patient Helpers based within health centres. |
I felt there was more I could do during the quieter times, so asked the nurses if there were any other tasks I could carry out. | Two new additional tasks now added to the volunteer role, making the role even more fulfilling. |
Can we tweak the text message we send mums when offering them a call, so they opt-in instead of opt-out? | Text message now changed, which has resulted in more mums responding and receiving support. |
