| Our Volunteers Said | We Did |
|---|---|
We need to record those mums who we know breastfeed, even if they don't breastfeed within the Baby Bistro session. | Weekly recording sheets changed to split the 'Breastfeeding' column into two, to now record the figures as suggested. |
I’m quite cold in the winter, is there something I can wear over my polo-shirt? | Locala fleeces are now offered to all Patient Helpers based within health centres. |
It would be good to know which clinics are running on which days throughout the health centre, to give me an idea of which patients to expect. | Clinic information lists now added to volunteer clipboards. |
Can we tweak the text message we send mums when offering them a call, so they opt-in instead of opt-out? | Text message now changed, which has resulted in more mums responding and receiving support. |
