FAQs

Do you still offer queue & wait clinics?

Due to the current COVID-19 outbreak and in line with the National NHS guidance our queue & wait clinics are not operating at the moment. The only expection to this is our under 18s queue & wait clinic held weekly at Huddersfield, Cleckheaton and Bradford. Click here for more information.

Can I just turn up or do I have to book an appointment?

Due to the current COVID-19 outbreak we are not running queue & wait clinics. The only expection to this is our under 18s queue & wait clinic held weekly at Huddersfield, Cleckheaton and Bradford. Click here for more information.

We are now offering a mixture of face to face and telephone appointments at different times throughout the day. If you would like to book an appointment please contact us on:

03033309981 (Kirklees) 

03033309500 (Bradford)

0161 507 9460 (Tameside)

0161 507 9492 (Stockport)

Aternatively, you can now book an appointment online for Bradford and Kirklees. Please click here for more information. *Coming soon to Stockport and Tameside!*

Where can I access Emergency Contraception

  • A Locala Sexual Health clinic.
  • An Enhanced Sexual Health Pharmacy (many open evenings and weekends).
  • Your GP (make sure to tell the receptionist why you are attending).
  • When we are closed call the NHS service on 111.

Who do I contact when you are closed?

If you require urgent care that cannot wait until we reopen please ring the NHS urgent care line on 111. Please be aware that this line can sometimes be  very busy but your call will always be answered. The 111 line is free from landlines and mobile phones in the UK. If you feel your problem is an life threatening emergency then you may wish to call 999.

Where can I get free condoms from?

If you attend any of our Locala Sexual Health clinics you can get free condoms and lube between 9am-4pm (Monday-Friday). Alternatively if you are aged 24 and under and live in Bradford or Kirklees you can register for a C-Card to get access to free condoms and sexual health advice. Please click here for more information. 

Will I have to pay for my treatment?

No, treatment you receive within our clinics is FREE.

Am I able to see a male or female Nurse/Doctor?

You may request to see either - but it depends on what staff are working on the day you attend if we are able to accommodate your request.

Will my family or partner find out I’ve been to clinic?

No, unless you want to tell them. We offer a confidential service to all our patients, however occasionally we do have to share information with other professionals if you tell us something that makes us suspect you or someone else are in significant danger.

Who will be able to see my records?

Your name, address and personal details will be held and treated as highly confidential information. Only our staff within our service can view your sexual health records.

Can someone attend clinic with me?

Due to current COVID-19 outbreak we ask that you attend clinic on your own due to social distancing.

I’ve had sex without using a condom, I don’t want to get pregnant, what shall I do?

The sooner you get Emergency Contraception the better. Click here for more information about where to get Emergency Contraception from. 

 

Will I get tested for everything?

No, we routinely test for Chlamydia, Gonorrhoea, Syphilis and HIV. Certain infections can only be diagnosed at the time if they are visibly present such as genital warts or herpes.

Will I be able to have everything done in one appointment?

We try to accommodate your request, but depending on how busy clinic is on that day we may have to ask you to return.

Would I know if I have HIV?

No, a person could have this virus and be perfectly well for years, the only way to know for sure is to have an appropriately timed blood test.

I haven’t got my results yet, what do I do?

Results can take up to 3 weeks to come back (usually it is much quicker!). If it is longer than 3 weeks please call us on:

Bradford 03033309500

Kirklees 03033309981

Tameside 0161 507 9460

Stockport 0161 507 9492