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You SaidWe Did
I wasn't aware that pre-paid prescriptions were available?We inform patients on home visits. We also have a tick box on assessment templates to remind staff.
I missed a call and received a letter. Is there a better way of chasing up patients?Calderdale Cardiac Rehab team inform all patients if they haven't been contacted by Locala Cardiac Rehab to ring Single Point of Contact. We have also asked Calderdale if it is OK to contact Next of Kin in these cases.
Could you get the information about my device prior to  the pre-assessment clinic?Asked for the information on referral into the service.