Quality Priorities 2016-17



As a provider of NHS community services, each year Locala are required to identify five quality priorities, covering the three areas of safety, experience and effectiveness. These must be reported on in our annual Quality Account. Quality Accounts are annual reports to the public from providers of NHS healthcare about the quality of services they deliver and are published on the NHS Choices website each year.

We are inviting members to vote for Locala's 2016-17 Quality Priorities for the first time, as part of our drive to get members more involved. Colleagues in the Quality and Customer Engagement teams have worked together to create a list of nine suggested quality priorities and we would like you to choose your top five.

Please click on the circles below to find out more about each quality priority; the current situation; why we feel it is a priority; and how we aim to achieve it.

Then all you need to do is simply vote for your top five quality priorities by clicking on the following survey link: https://www.surveymonkey.com/r/XJ9BL7D.



1) Increase the percentage
of clinical colleagues trained in Waterlow Risk Assessment

2) To demonstrate that all clinical colleagues are compliant with the infection control practice of being 'Bare Below the Elbows policy'.

3) To increase the number
of colleagues trained in Root Cause Analysis and Human Factors.

4) To enhance the quality of clinical record keeping across all services, improving the percentage that are completed in real time.

9) Increase the number of improvements made as a result of feedback and be able to demonstrate and explain these and how they impact positively on patient care.

Quality Priorities 2016-17.
Click on the circles to find out more.

5) To provide evidence that Locala
has implemented Local Safety Standard for Invasive procedures (LocSSIPs) and is using them to ensure our invasive procedures are safe.

8) To ensure we have a diverse and representative workforce, and that our services care for people as individuals, and are accessible for all equally.

7) To increase levels of service user
and carer voice, to improve and enhance services.

6) To increase the use of virtual consultations, in appropriate circumstances, to support a more timely response to patients/clients by clinicians, and to release time
back to clinicians to care.