Some of the buildings in which Locala provides clinical services have surveillance cameras (CCTV) in order to:

  • protect staff, patients, visitors and property
  • apprehend and prosecute offenders, and provide evidence to take criminal or civil court action
  • provide a deterrent effect and reduce unlawful activity
  • help provide a safer environment for staff
  • assist in traffic management and car parking schemes
  • monitor operational and safety related incidents
  • help to provide improved services, for example by enabling staff to see patients and visitors requiring assistance
  • assist with the verification of claims

You have a right to make a Subject Access Request of surveillance information recorded of yourself and ask for a copy of it. Requests should be directed to the address below and you will need to provide further details as contained in the section ‘How you can access your records’. The details you provide must contain sufficient information to identify you and assist us in finding the images on our systems.

We reserve the right to withhold information where permissible by the General Data Protection Regulation (GDPR) 2018 and we will only retain surveillance data for a reasonable period or as long as is required by law. In certain circumstances (high profile investigations, serious or criminal incidents) we may need to disclose CCTV data for legal reasons. When this is done there is a requirement for the organisation that has received the images to adhere to the GDPR.