Patients who have a concern about any aspect of their care or treatment at Locala, or about the way their records have been managed, should contact the Customer Liaison Team on

030 3003 4529.

If you have any concerns about how we handle your information you have a right to complain to the Information Commissioners Office about it. 

The GDPR 2018 requires organisations to lodge a notification with the Information Commissioner to describe the purposes for which they process personal information. These details are publicly available from: 

Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, SK9 5AF

Telephone: 08456 306060
Website: www.ico.gov.uk