In general your records are used to direct, manage and deliver the care you receive to ensure that:

  • The doctors, nurses and other health or social care professionals involved in your care have accurate and up to date information to assess your health and decide on the most appropriate care for you.
  • Health or social care professionals have the information they need to be able to assess and improve the quality and type of care you receive.
  • Your concerns can be properly investigated if a complaint is raised.
  • Appropriate information is available if you see another clinician, or are referred to a specialist or another part of the NHS or social care.

The Care Record

  • The Care Record is a shared system that allows health or social care professionals within Locala to appropriately access the most up-to-date and accurate information about you to deliver the best possible care.

The NHS Care Record Guarantee

The Records Management Code of Practice

  • The Records Management Code of Practice for Health and Social Care 2016 is a guide for the NHS to use in relation to the practice of managing records. It is relevant to organisations who work within, or under contract to NHS organisations in England. This also includes public health functions in Local Authorities and Adult Social Care where there is joint care provided within the NHS.
  • The Code is based on current legal requirements and professional best practice. It will help organisations to implement the recommendations of the Mid Staffordshire NHS Foundation Trust Public Inquiry1 relating to records management and transparency.
  • https://www.gov.uk/government/publications/records-management-code-of-practice-for-health-and-social-care